Refund policy

At Healthy Tea, we strive to provide you with high-quality products and exceptional customer service. We understand that there might be situations where you need to return a product. Our refund policy is designed to be fair and transparent, ensuring your satisfaction with every purchase.

Eligibility for Refund:

You are eligible for a refund if you received a damaged or defective product the end decision lies with the investigating team. you have to provide package opening video.

To be eligible, you must contact our customer service team at .

How to Request a Refund:

Contact our customer service team at      with your order number and details about the issue. Our customer service team will guide you through the return process, which may include providing photographs of the damaged or defective product. After the investigation the team will decide whether to give a refund or a re-shipment.